Workshops for staff training

These webinar workshops are a great way to increase staff knowledge, improve their efficiency and also boost morale and customer service. Staff will feel more valued and stay longer with the business. As these software module workshops are all webinars, you can pay for one login which can then be viewed by as many staff as you like at that location.

 

 

 
 
 
bsmart Masterclass - 25th April, 18th September
 

A Masterclass aimed at owners and senior operations managers. Regardless of where your business is at the moment, this will help you focus on where you want it to be.

Identify your business strengths

  • Uncover any weakness
  • Maximize your business potential
  • Develop strategies to succeed
  • Turn your ideas into a workable business plan
Register here:
 
 
 
bsmart2 Repairs Management/EPoS Refresher (Front of House) - 22nd May, 21st November
 

EPoS Refresher

  • Processing receipts; eReceipts, Deposits, Credit Notes
  • Special/Deposit Orders
  • Reviewing Sales Information
  • End of Day Reconciliation
  • Marchguard Insurance
  • Chip & Pin
  • Gift Cards
  • Add/Collect Repairs

Repairs Management

  • Identify how controlling repairs can improve your business
  • Maximise staff efficiency
  • Process for adding repairs through to collection
  • Develop strategies for the business
Register here:
 
 
 
bsmart2 Web-based Stocktaking - 30th January, 9th October
 
  • Preparation for a Stock Take
  • Creating a Session and uploading to mobile terminals or the cloud system
  • Manual stockchecks
  • Using Smartphones, tablets, mobile scanners
  • Management options
  • Manual process
  • Checking discrepancies and making corrections
  • Reviewing figures prior to final update
  • Hands-On sessions.
Register here:
 
 
 
bsmart2 Features & Refresher - 28th February, 11th July
 

Maximise productivity, minimise workloads and improve staff understanding of the stock system, perfect for both existing users and new staff.
For clients already working with
bsmart2 or looking to upgrade, it's the ideal way to discover the many advantages of the latest version.

  • Best Practice - daily comms & updating, checking for updates, backups
  • Daily processes - what should I be doing?
  • Period End Processes - What & When?
  • Understanding the stock system and what new features are available: Attributes, Same As, Extended Pricing
  • Ordering stock: quick, simple and staying in control
  • Manage Price Updates (both automatic and manual)
  • Basic reporting

Register here:

 
 
 
bsmart2 Customer Marketing - 11th June
 
  • Identify which customers to mail
  • Uncover how to create mail shots efficiently
  • Maximise repeat customer sales
  • Track customer enquiries
  • Make customer service and loyalty a reality
  • The impact of GDPR

Register here: